How to nail internal communication as a small business owner

When done right, internal communication boosts employee morale and productivity, aligns teams with business goals, and fosters a healthy work culture. But how can entrepreneurs communicate effectively with their teams and stakeholders? 

Join our conversation with Mike Klein, a business and communications consultant and strategist based in Reykjavik, Iceland. With over 20 years of experience, Mike has advised corporate, startup and NGO clients on both sides of the Atlantic. He runs Changing The Terms, a research-based communication consultancy, and is the founder of the #WeLeadComms programme, which recognizes and celebrates communication leaders worldwide.

In this episode, you'll discover: 

·       Why internal communication is a must for small businesses

·       Insider tips on avoiding the most common internal communication pitfalls

·       A game-changing question to ask your employees for better communication

·       Budget-friendly ways to ace internal communication

·       Plus, Mike’s top internal communication advice for business owners


Happy listening!

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Chapters

• 0:09 Introduction
• 1:22 Mike's journey as an internal communications consultant
• 4:38 Why internal comms is important for small businesses
• 6:34 How entrepreneurs can align internal comms with their business goals
• 9:27 How leaders can set up an effective internal comms system and encourage peer-to-peer interaction
• 12:27 Effective internal comms on a budget
• 17:27 Create internal comms that cut through the noise and 'stick'
• 22:06 Common internal comms pitfalls to avoid
• 25:28 How to communicate change
• 28:52 Top communication hurdles for distributed teams
• 32:59 Mike's top advice for better internal communication